Online Service
Assistant Duty Manager
For any enquiries on facillties & services of the hotel,please call extension "7"or contact our Assistant Duty Manager at the lobby.
Information
Located at the reception counter,extension "2".
Sales/Public Relations Department=Extension 1176,1174
Direct Dial/long Distance Call
Please refer to the "Telephone Directory" or contact the operator at extension "0"
Business center service
business center services include: facsimile, Internet, Englshi, Chinese type writing,copy & mailing; Please contact business center or extension "1261" for further details.
Foreign Currency Exchange
The cashier counter of our hotel handles currencies exchange on behalf of the Bank of China, Extension "3".
Please contact Assistant Manager or extension "7" for details,reservation is required.
Ticketing
Please contact the ticketing office for details or extendion "1143" reservation is required.
Please contact Assistant Manager or extension "7", reservation is required.
Our shopping arcade is located in the lobby, It has a wide range of Chinese fine quality products, handicraft products, ceramic, jade and silk garments, stationery, manazines, cosmetics, calligraphy and painting,etc. A perfect place where you can get your souvenirs.
Packing and mailling services are available,please contact extension"1365".
If you need fresh flower arrangemnets for special orders.
Please contact extension "7"
The hotel accepts traveller's cheques and the following credit cards, American Exprss, Master, Diner's. JCB, Visa, Federal and Greatwall, Dragon card, ICBC, Pacific Card, ABC.
For information, Please call extension"3".
Personal cheques are not acceptable. We apologize for any inconvenience caused.
The check out time is 12:00 noon.If you wish to extend your stay or other alternative arragement, Please contact the Assistant Manager Extension "7".
Please call the Concierge at extension "4" for any assistance in handing and storage of yoiur luggage.
The security personner are working 24 hours to ensure your safety in our hotel.
For security reason, please leave your room key to the reception counter when leaving the hotel. When collecting your room key. our hotel staff require you to show your card of identity proof before giving out the keys.
To avoid disturbances to our guests, our staff will not reveal the room number of our guest. If you need to contact with the other guest in the hotel, please inform the telephone operator and your request will be attended promptly.
All visitor entering the hotel rooms must be accompanide by the registered room guest.All visitors must registed and are not allowed to be in the guest rooms after 11:00pm.
The safe deposit box service is provided free to our guests.
For further details,please refer to your Safety Box instruction or contact the cashier at extension"3".
Please contact the Housekeeping Department at extension"5".
Under the hotel's regulations, all pets are not allowed to bring into the hoter.We apologize for any inconvenience caused.
Temporary baby sitting service could be arranged through Housekeeping with 6 hours in advance. For details please call extension"5".
In order for your go to the room, please cntact the manager on duty or call extension"7".
Massage service is available, please call the information at extension "2".
Please contact the operator at extension "0" for morning call service.
Please call the Housekeeping at extension"6".
Business Hour:24 hours.
Provided in your room for your convenience. Upon consumptions, charges will be posted to your room account accordingly.
There's an individuall thermostat in each room for personal preference of room temperature,your may control as you pleased.
Each room is installed with energy saving device,please insert your key tag into the key holder just next to the entrance,and your room will lit automatically,kindly withdraw your key when leaving the room to enable your lights to be switched off.For yourconvcenience and comfort,there's a switchboary panel for lighting just next to your bed.
Our electricity supply is 50 Watt,220volts.If you need assistance,please call the housekeeping at extension "5".
You can enjoy programmes of the SXTV, XATV, CCTV and T.V
START NET WORK from your television. Besides, we have specially, chosen some famous movies for your entertainment. For details, Please refer to your in-house movie directory.
For dry cleaning Department at extension"5". Items received before 10:00am will be returned by 8:00pm on the same day. Express service is available. Please read the laundry slip for details or call extension"5".
To enhance your comfort and convenience,we can provide you with hairdryer, shaver, changer, extra pillow and blankets, or any other daily necessities. Please call the husekeeping at extension "5".
If you want to dry your clothes by airing,you could use the adjustable clotheshorse.
Our Houskeeping provides shoes polish.Please contact extension"5".
Hotel reservation can be made through our Reservation.
Department at extension"1260".
Fax:8627728
Restaurants reservations
For details,please refer to the "Food & Beverrage Service Diretory"or contact with "Food & Beverage"office extention"1369".
The Clinic is situated on the 1st floor,for consultation or emergency,please call the assistant Duty Manager at extension"7" or call the doctor of hotel"1165".
Sauna and Massage rooms for male female are separately located on the 1st floor, fully equipped with jacuzzi, sauna as well as massage services. Extention: "1283" "1282"
Business hours:12:00AM-04:00AM
This superb facility,containing 300 seats and equipped with simultaneous interpretation facilities,execellent acoustics and lighting,is an ideal venue for international conferences,meeting peromances,cocktail reception and exhibitions.
Reservation:Extension"1357""1358"
Locate on 2nd floor nearby entrance housekeeping. Selected local&import branded and haircare products are available. For information and reservation, please call at extension "1788".
Information desk: 029-88626262 029-84692000